When you peel back the layers of any business, whether it’s a 600 employee behavioral healthcare company or a small private practice, you find there are two main elements that make up that business. There are the products/services they sell, and there are the more complex and elusive “soft skills” that surround the core service/product.

Today, it is becoming increasingly more difficult to differentiate yourself based solely on the ...

You and I live in a fast paced and highly complex world.  So much information, so many choices… so little time.  How do people make sense of it all?

If we were to process everything that crossed our path and analyze it thoroughly we wouldn’t have time to do much else.  Somehow and someway we need to make judgments and decisions using a more selective process.  And, according to ...

Few would disagree that networking and relationship building are essential to success in most professions.  If you make the effort and become good at networking it can help you in a multitude of ways – through the formation of strategic partnerships, lead generation, untold promotional opportunities and so on and so on.

Networking is powerful because it helps connect people to one another, thereby introducing us to new worlds ...

I’ve had some great discussions these past few months with mental health professionals about social networking.  The questions raised and the experiences shared have been invaluable.  I’ve received emails from behavioral health care companies and from individual practitioners all looking to make sense of a topic that seems to be all the rage.  You simply cannot hide from social networking.

The problem for many, including myself, is trying to ...