From the monthly archives:

February 2010

“The single biggest problem in communication is the illusion that it has taken place.”
- George Bernard Shaw

The Human Connection in Action
The school year had just begun and Linda was already overwhelmed. Not the regular “overwhelmed”, but the kind that occurs when a teacher realizes she has a particularly challenging class.  So Linda turned to her [...]

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Good Bye Yellow Pages

February 14, 2010

Where do you and I turn to find the information we seek?  Fewer and fewer are answering this question with a nod to the Yellow Pages.
In today’s marketplace, getting listed in local online business center directories is an absolute necessity.  There are more than half a billion local business searches on Google per month (e.g., [...]

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Most business ideas I hear from mental health professionals sound perfectly plausible.  And while some of those ideas would benefit from specific marketing advice (e.g., clarifying business scope, identifying appropriate marketing channels, communicating a clear and compelling message, optimizing market reach), my experience tells me all of that is window dressing.
Sometimes the questions people ask [...]

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The Pop Rocks Principle

February 1, 2010

At nine years old I received my first marketing lesson and experienced the power of a deliciously outrageous story.
“Can you believe Mikey’s dead?” A concerned young girl shouted to a group of friends.  “It was Pop Rocks!  He ate Pop Rocks, drank a soda and his stomach exploded.”
Mikey, of course, was the infamous young child [...]

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